Refund policy

At RoadGear.com, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we’re here to help make things right.

Return Policy Overview

All returns are handled on a case-by-case basis to ensure fair and personalized support for every customer. Because many of our products vary in size, type, and shipping method, our customer service team will work directly with you to review your situation and determine the best possible solution.

Please note that eligibility for returns or refunds depends on factors such as product condition, time since delivery, and reason for return.

How to Request a Return

If you would like to request a return or need more information, please contact our customer service team before sending any items back.

Email: support@roadgear.com
Hours: Monday–Friday, 9 AM–5 PM (CST)

Our team will review your request and provide detailed instructions, including any return authorization numbers or shipping information needed.